Thursday, December 6, 2007

Quality Control

So, I recently purchased a new car. It's a great car, well known
company, etc etc. Well, last night on the way home I heard a rattle,
not your everyday "hit a bump-type rattle", this was a "your passenger
seat may come loose in normal driving conditions" type rattle.

There is no way that a reputable car company should be able to sell a
car, or for that matter any item by any company, with glaring
defects. There just is a lack of quality control out there.

I think that companies would rather fix the problems like this post-
production and expect that not everyone will bring in their products
than have a competent QA group.

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